Help

Account & Sign Up

Q: I’ve signed up, now what?

Step 1. Granting Access: (If you signed up with your Adwords Customer ID) After you sign up, WordWatch will send a request to your Adwords account, asking to become a client manager of the account.

Step 2. Selecting the Campaigns for WordWatch to Manage: Once WordWatch has access to your AdWords account data, you can choose which campaigns you’d like WordWatch to manage for you.

Q: What the heck is an “MCC”?

MCC stands for “My Client Center”. This is a Google product you can think as a super-user account. It works like an “umbrella” account with a number of AdWords accounts linked underneath it. An MCC allows SEM consultants, agencies, and bidding engines like WordWatch to manage multiple client accounts at the same time.

Q: What if my account is already connected to an MCC?

Great! You can connect your MCC to WordWatch as well, so we can manage all your accounts.

Q: What’s the deal with the free month?

It’s simple: if you cancel your subscription within the first 30 days, we will not charge you anything.

Q: How long is the contract for?

You pay month-by-month. If you terminate your subscription, you will be billed only for the current month and nothing after that.

Q: How do I cancel my subscription?

Login to WordWatch, go to Account > Subscriptions and click Close my Account.