Updated: March 1, 2011
To better serve Website visitors and Application customers, and to enable the operation of the services offered, WordWatch collects two basic types of information from users:
i. Personally Identifiable Information
ii. Aggregate User and Tracking Information
This information provides insights on how customers and visitors use the Website, Application and other WordWatch products. This data is anonymous in nature and does not contain any personally identifiable information. This information is used to ensure that the Website, email messages and marketing efforts continue to appeal to users.
WordWatch only requires personally identifiable information from you when it is needed for registration or placing orders on the Website.
When you visit the Website, some information about your visit may be automatically collected using cookies, log analysis software and other aggregate tracking technologies.
Cookies are files that contain small amounts of data. If your browser is configured to accept these files, they are stored on your computer’s hard drive. These data files are used whenever you visit the Website. Cookies capture and remember certain information about you. However, WordWatch’s cookies do not collect personally identifiable information, and we do not combine the information collected through cookies with other information to tell us who you are.
By using cookies, WordWatch is able to:
ii. Log File Analysis
WordWatch also collects information from your computer each time you visit the Website using log file analysis software.
Information measured, analyzed and collected in this manner may include but is not limited to: your IP address, operating system, platform information, date and time of your clickstream behavior, cookie information, session information (includes: page interaction information, browser interaction information, page response times, length of visits to individual pages, and download errors) and web browser software.
Information collected on how you use the Website does not include personally identifiable information. Though some personally identifiable information may be collected in this process, the information collected is not used to track an individual’s use through the Website.
WordWatch may use your information, including personally identifiable information, for business purposes including, without limitation, the following:
WordWatch believes that honest and clear communications with customers and users is a key part of a great experience. All of WordWatch’s email communications contain information on how to unsubscribe, and WordWatch honors all requests as quickly as possible. Below are examples (without limitation) of communications you may receive from WordWatch:
i. Registration Email Messages
When you join for an account, you will receive an email confirming your registration (as applicable). The email message will contain your name, the email address you provided and your WordWatch sign-in information.
ii. Marketing or Promotional Emails
WordWatch may send you marketing materials. These mailings will contain information on how to unsubscribe, and WordWatch honors all requests as quickly as possible.
If you are receiving communications from WordWatch and wish to unsubscribe, simply click on the unsubscribe link in any of the marketing communications.
iii. Postal Mail
WordWatch may also send you notifications of new products, surveys and other communications via postal mail. If you do not wish to receive postal mail from WordWatch, follow the opt-out instructions below.
If you send WordWatch a question or suggestion, WordWatch may use your email address, telephone number or postal address to respond to you.
WordWatch does not share personally identifiable information with business partners who display or offer WordWatch products or services on their Websites.
WordWatch understands that the safety of your personal information is extremely important to you. That is why WordWatch uses both electronic and other measures to keep your information protected from unauthorized access. We use industry-standard Secure Socket Layer (SSL) software to protect the transmission of information that you submit to the Website. This software encrypts the information that you input.
While we use current industry standard procedures to protect your privacy, unfortunately, no data transmission or storage security can be guaranteed 100% of the time. In addition, third parties may unlawfully intercept or obtain information from the Website. We do not promise that your personally identifiable information will remain private in such cases.
WordWatch recognizes the importance of children’s safety and privacy on the Internet. For this reason, and in compliance with certain laws, WordWatch does not intentionally collect or maintain personal information from children under the age of 13, nor do we offer any content targeted to children. We ask that children under the age of thirteen not use the Website.
The Website allows you to choose not to provide personally identifiable information. However, if you opt not to disclose information to us, you may not be able to make a purchase or take advantage of certain features of the Website.
Customers may view and change their personally identifiable information by logging into their password-protected account. Once logged in, click the ‘Account Settings’ link. From here a customer may update their personal information, password, billing, and subscription information, including the ability to close their account.
It may take a reasonable period of time to respond to any request to cancel or modify an account. If you request the deletion or modification of your personal information maintained by WordWatch, such information may be retained for a period of time in WordWatch’s backup systems as a precaution against system failures. Some information may be retained for longer periods as required by law, contract or auditing requirements.
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Foster City, CA 94404